知到乘务英语口语（山东联盟）智慧树答案

第一章 单元测试

1、问题:Cabin attendants may need English to report a cabin _____ at a foreign airport. ( )    

A:service 

B:preparation   

C:fault 

D:appearance

答案: fault 

2、问题:Cabin attendants’ professional image _____ the airlines’ service image. ( ) 

A:refers 

B:relates 

C:reminds 

D:reflects 

答案: reflects 

3、问题:The cabin attendant was _____ to first class section during this flight. ( ) 

A:assigned 

B:assisted 

C:achieved 

D:associated 

答案: assigned 

4、问题:In order to be _____ cabin attendants, they should pay attention to every detail of their appearance, language, behavior and service to the passengers. ( ) 

A:efficient

B:effective 

C:suitable

D:qualified 

答案: qualified 

5、问题:They should be able to remain calm and keep the passengers calm in an _____. ( ) 

A:appearance 

B:emergency 

C:ability 

D:image 

答案: emergency 

6、问题:Dignity, warmth, and a _ liking for people are the best qualities. ( )

A:sincere

B:honest

C:helpful

D:respectful

答案: sincere

7、问题:Cabin attendants must _____ their language to the age, experience and level of understanding of each individual passenger. ( )

A:adapt

B:adjust 

C:adopt

D:admit 

答案: adjust 

8、问题:Cabin attendants must be familiar with routine emergency procedures. ( ) 

A:对

B:错

答案: 对

9、问题:The knowledge of essential information and an ability to work in a team are also important qualifications for a cabin attendant. ( )

A:对

B:错

答案: 对

10、问题:Passengers’ opinion of an airline is not based on cabin attendants’ speech, behavior and service standard. ( )

A:对

B:错

答案: 错

第二章 单元测试

1、问题:The _____ may assign the stewardesses to other locations such as the terminal end of the boarding bridge

A:pilot

B:guard

C:purser

D:flight engineer

答案: purser

2、问题:Dozens of others are working _____ to prepare the plane and its passengers for the trip

A:like fever

B: feverishly

C:cold

D:hardly

答案: feverishly

3、问题:The pilot will conduct the briefing, reviewing ( ) and any other important aspects of what the particular flight will entail.

A:time en-route

B:weather

C:safety

D:security

答案: time en-route

weather

safety

security

4、问题:For take-off, cabin attendants must __ with seat belts secured.

A:be seated

B:seat

C:seats

D:are seated

答案: be seated

5、问题:The position of the stairs or air bridge should ____ for safety before landing.

A:check

B:checks

C:be checking

D:be checked

答案: be checked

第三章 单元测试

1、问题:The important information is on the （ ）: airline, flight number, date, seat number, boarding time, gate number, etc.

A:tag

B:baggage

C:boarding pass

D:ID card

答案: boarding pass

2、问题:The seat number will be indicated on the ( ) near the seat.

A:head-rest

B:seatbelt

C:arm-rest

D:overhead compartment

答案: overhead compartment

3、问题:There are different classes in the cabin, economy class, first class and ( ) .

A:business class

B:VIP class

C:special class

D:normal class

答案: business class

4、问题:In the cabin, there is a space between every two rows: this is the ( ).

A:space for baggage

B:exit room

C:emergency exit

D:legroom

答案: legroom

5、问题:Changing seats is not so easy and simple. There is a science behind the weight distribution: ( ).

A:center-of-gravity(CG)

B:weight and balance

C:safety balance

D:seat balance

答案: weight and balance

6、问题:Which one is not a proper space for carry-on baggage?

A:the galley

B:under the seat

C:overhead locker

D:overhead compartment

答案: the galley

7、问题:Sometimes, passengers may have to take large items. If a passenger can’t take it into the cabin, he will have to ( ) it.

A:check back

B:check in

C:check on

D:check

答案: check in

8、问题:It is necessary to pay special attention to the elder, the sick, the disabled, and the children.

A:对

B:错

答案: 对

9、问题:With the boarding pass, passengers have the permission to enter the restricted area of an airport and to board the airplane for a particular flight.

A:对

B:错

答案: 对

10、问题:The following items can be transported by air, for example, the flammable and explosive materials, the poisonous materials, radioactive materials, and so on.

A:对

B:错

答案: 错

第四章 单元测试

1、问题:Sir, is this your baggage? This is an _____. For safety purpose, would you mind putting it into the overhead compartment? ( )    

A:emergency exit 

B:urgent exit   

C:escape exit 

D:slide exit

答案: emergency exit 

2、问题:I apologize that there is no _____ in the overhead locker above your seat. ( ) 

A:space 

B:seat 

C:escape 

D:spice 

答案: space 

3、问题:May I help you to hang your coat in the _____? Please let me know when you need it. ( ) 

A:overhead bin 

B:pocket 

C:closet 

D:galley 

答案: closet 

4、问题:Please fasten your seat belt, open the sunshade, and make sure all electronic devices have been _____. ( ) 

A:switched off

B:open 

C:switched on

D:closed 

答案: switched off

5、问题:In order to ensure the normal operation of the airplane _____ and communication system, cell phones are strictly prohibited on the plane. ( ) 

A:flying 

B:fly 

C:navigation 

D:navigate 

答案: navigation 

6、问题:I will get you a _ seat belt for the baby. ( )

A:long

B:short

C:other

D:supplementary

答案: supplementary

7、问题:What is Chinese meaning for “pregnant”? ( )

A:怀孕的

B:健康的

C:生病的

D:残疾的

答案: 怀孕的

8、问题:What is Chinese meaning for “unaccompanied minor”? ( )

A:重病儿童

B:无人陪伴儿童

C:残疾人

D:残疾儿童

答案: 无人陪伴儿童

9、问题:The safety demonstration that follows the welcome announcement is an absolute requirement on every flight. ( )

A:对

B:错

答案: 对

10、问题:Special care must be taken in checking the seat belts of certain types of passengers, especially the elderly, handicapped passengers and othe