超星学习通商务英语口语与实训尔雅答案

学习通商务英语口语与实训尔雅答案章节测验答案

Ticket Reservation

1【单选题】What class of ticket would you like，______ class or business class? 那你需要定什么舱位的机票（经济舱还是商务舱）？A

A、economy

B、economic

C、economical

D、economics

2【多选题】以下术语中英翻译中正确的是？ACD

A、One-way ticket 单程机票

B、Single ticket 单人机票

C、Round-trip ticket 返程机票

D、Return ticket 回程机票

3【多选题】What information should we offer when we reserve an air ticket?ABC

A、Personal name

B、Leaving date

C、Destination

D、Seat number

4【多选题】Lee is going to reserve an air ticket to Paris. But he is not sure about the return date. So what kind of ticket would you suggest him to book? BC

A、Return ticket

B、One-way ticket

C、Open ticket

D、Round-trip ticket

5【多选题】“请问您想什么时候出发呢？”以下英文表达正确的是？ABCD

A、When would you like to leave?

B、When will you depart?

C、What time would you like to take the plane?

D、When do you plan to go?

6【多选题】How could we pay the ticket fare? BCD

A、By L/C.

B、By cash.

C、By credit card.

D、Pay online.

7【多选题】“如果您现在预订，可以享受八折优惠。”以下英语表达正确的是？AC

A、We could offer you 20% discount if you reserve now.

B、We could offer you 80% discount if you reserve now.

C、You are 20% off if you reserve the ticket now.

D、You are 80% off if you reserve the ticket now.

Check-in at the airport

1【单选题】I am afraid that your baggage is ______.A

A、overweight

B、overweighted

2【多选题】We have to ______,  before going through the Security Inspection.ABCD

A、check the documents

B、check the luggage

C、choose the seat

D、get  the boarding pass

3【判断题】We should show our ID card when we are checking in at the departure lounge. 错误

Security check

1【单选题】Usually speaking, when should we get to the airport for the international flight? B

A、3 hours before taking off

B、2 hours before taking off

C、1 hours before taking off

D、40 mins before taking off

2【判断题】Most passengers must go through the security gate for check. ×

3【判断题】The passengers are not allowed to carry metallic things. ×

4【判断题】The carry-on luggage must go through X-ray scanner. √

5【判断题】  Flammable items cannot be taken with you into the aircraft. √

6【判断题】   The cellphone and laptop should be put in the basket for check. √

7【判断题】Most passengers must go through the security gate for check. x

Contrabands

1【多选题】Which item belongs to the contraband on the plane for the carry-on baggage?ABC

A、water

B、lighter

C、knife

D、snacks

2【判断题】Only international flights require security check. 错误

3【判断题】The passenger, who refuses the check, would not be allowed to board the flight. √

4【判断题】Battery and mobile pack charger are allowed in the checked luggage. 错误

5【判断题】It doesn’t matter to make jokes regarding aircraft hijacking or bombing. 错误

6【判断题】Any liquid is prohibited in the carry-on luggage. 正确

Signs at the airport

1【单选题】The sign above means____?B

A、lift

B、escalator

C、elevator

2【单选题】The sign above means____?D

A、baggage

B、baggage car

C、luggage car

D、baggage cart

3【单选题】If we need some help at the airport, what kinds of signs below could we look for?B

A、 

B、 

C、 

D、 

4【单选题】What does the sign below mean? C

A、Don’t Fall Down!

B、Be careful!

C、Wet floor!

D、Watch out!

5【单选题】Which sign blow has the same meaning as the sign above? C

A、 

B、 

C、 

D、 

6【多选题】The sign above means________?ABCD

A、toilet

B、restroom

C、bathroom

D、lavatory

Boarding

1【单选题】Boarding usually happens _____ minutes before scheduled departure.A

A、30

B、60

C、90

D、120

2【判断题】About two hours prior to takeoff, the gate attendant will announce the boarding time. ×

3【判断题】Most hallways are long. 错误

Inflight Meal

1【单选题】Which of the following doesn’t belong to nonalcoholic beverage?C

A、tea

B、juice

C、liquor

D、coffee

2【单选题】Please put your _____ in upright position.A

A、seat back

B、tray

C、desk

D、chair

3【单选题】Now we’ll be serving drinks. Please pull down your ______ table. B

A、little

B、tray

C、desk

D、front

4【填空题】How do you like your steak done? ____, medium or well-done?   答案：Rare

immigration

1【多选题】What are listed on the passenger arrival card? ABCD

A、flight number

B、passport number

C、occupation

D、date of birth

2【多选题】If your uncle is a Chinese and he goes to Paris for travelling, then for French people, his behavior is _____.B

A、emigration

B、immigration

C、migration

D、pointless

3【判断题】After we get off the plane, will we be able to leave the airport directly and enjoy our travelling in the foreign countries? ×

4【判断题】Immigration officer will not check whether your passport and the visa are valid. ×

Customs

1【单选题】As a Chinese, how many customs should we go through when we go to Paris for travelling? B

A、once

B、twice

C、thrice

D、none

2【多选题】what cannot be allowed for clearance?ABCD

A、Articles not for peosonal use

B、Articles exceeding the reasonable amount

C、Articles exceeding the limitation of the permitted value

D、Articles without payment of required duties

3【判断题】Which carousel is for the luggage from Shanghai? : 哪个行李传送带是负责运送来自上海的行李的？√

Currency Exchange

1【多选题】Which of the following is a foreign currency?ABC

A、JPY

B、USD

C、EUR

D、CNY

2【多选题】What should be signed on the exchange form?ABC

A、name

B、address

C、the amount of money

D、nothing

3【多选题】Which of the following currencies are still available now ？ABD

A、dollar

B、HK dollar

C、mark

D、yen

4【多选题】Which of the following is a creadit card？ABCD

A、American Express

B、Visa

C、Mastercard

D、Carte Blanche

5【判断题】Is it in traveler’s cheque？ ： 能换旅行支票吗 √

Baggage Lost

1【多选题】What are the possible reasons of baggage Lost?ABC

A、Find the wrong baggage claim area.

B、Your luggage is on the wrong flight.

C、Your luggage is overweight.

D、Your luggage is stolen.

2【多选题】Which of the following aspects need to be given in order to find the lost luggage?ACD

A、your flight number

B、your age

C、description about your luggage

D、your contact number or address

3【判断题】You needn’t to pay for the excess baggage charge for your overweight luggage. 对

4【判断题】If you want to pick up your luggage, you need to find the baggage claim area first. 正确

Lost the way

1【单选题】If a person is not quite sure about how to find a certain place, you might___.B

A、show the way in person

B、give some specific directions

C、tell him/her to look at the map

D、advice him/her to ask others for help

2【单选题】Which one could be the best way to give directions? B

A、Try to be complicated.

B、Try to be simple.

C、Give lots of details.

D、Give lots of road names.

3【判断题】Before we ask for directions, we needn’t remember to be polite.错误

4【判断题】The best way to give directions is to use long sentences which include lots of detailed information. 错误

Making introduction

1【单选题】I’d like to _______  further explanations about exchanging business cards at the first meeting.D

A、add

B、offering

C、ask

D、post

2【单选题】I’m glad to have the _______ of meeting you in my hometown.B

A、pleasure

B、chance

C、reputation

D、time

3【单选题】We _______ very much that you have come to visit our company.D

A、say

B、express

C、glad

D、appreciate

4【单选题】In the business letter of _______ ,give background information from your personal experience.B

A、trade

B、introduction

C、negotiation

D、company

5【单选题】I _______ a lot every year on business, but this is my first visit to your country.A

A、travel

B、do

C、go

D、come

6【判断题】Business introductions are usually very formal. 错误

7【判断题】You should introduce the old to the young. 错误

8【判断题】When receiving others’ business card, always look at it and acknowledge it. 正确

9【判断题】Put the card you received carefully in your card case or with your business documents. 正确

10【判断题】Some elements like introducers, recipients, context and etiquette should be considered in business introduction. 正确

Meeting Guests at the airport

1【单选题】We _____ high reputation among our customers in the world market.D

A、acquire

B、get

C、achieve

D、enjoy

2【单选题】We are focusing our attention on building a strong _______ and improving the quality of our products.A

A、client base

B、client information

C、client foudation

D、client data

3【多选题】What preparation work should we do before we go to the airport to meet the guest(s)?ABCD

A、Check the guest(s) flight number and arrival time.

B、Book a room (rooms) for the guest(s).

C、Prepare business card for exchanging.

D、Prepare a kind of vihicle, such as a car or bus.

E、Book a package tour for the guest(s).

F、Prepare an attractive and sexy dress for yourself.

4【判断题】It is not so necessary to exchange your name card with your customer when meeting him at the airport. 错误

Meeting Guests at the airport

1【判断题】Business appointments are usually very formal. 正确

2【判断题】You should arrive early to greet your guests. √

3【判断题】You should make a business appointment face to face. ×

4【判断题】When making business arrangement, you should follow some rules. 正确

5【判断题】It is not necessary to make your first appointment as early as possible. 错误

Rescheduling

1【单选题】I was just _____ by the airlines that my flight has been rescheduled.D

A、asked

B、expected

C、told

D、informed

2【单选题】I am planning to _______ my talk with him till Tuesday.A

A、postpone

B、have

C、give

D、offer

3【单选题】According to the schedule_______before, Mr. Shawn is going to visit your company.D

A、early

B、back

C、given

D、arranged

4【单选题】I’m afraid that I have to ____ my appointment.B

A、give

B、cancel

C、present

D、delete

5【单选题】Something _______ has come up. He has to attend a very urgent meeting.A

A、unexpected

B、worse

C、happy

D、on the way

6【判断题】Making the call to rearrange the appointment is a good way. 正确

7【判断题】Lies or bogus excuses are worst reasons for rescheduling. 正确

8【判断题】You should call the person you are scheduled earlier whenever possible. 正确

9【判断题】You should bring forward the appointment as soon as possible. 错误

10【判断题】Business schedules couldn’t help companies keep track of important events and dates. 错误

At the hotel

1【单选题】Which is not one of the main types of hotel room offered to the conference attendees?C

A、twin room

B、double room

C、family suite

D、business suite

2【单选题】A hotel usually provides the following services except ______.C

A、Room reservation

B、morning call

C、route arrangement

D、shuttle bus

3【单选题】Choose the most suitable expression A

A、vacant 未被占用的

B、family room 家庭房

C、shutter bus 接送大巴

D、breakfast coupon 早餐券

4【单选题】Choose the most suitable expression B

A、铺床服务 bed service

B、洗衣服务 laundry service

C、细目 detailed list

D、急件 urgent pack

5【简答题】When should we give tips for hotel service? Be in detail, please.

Ps 本题的意思是：我们什么时候应该给酒店服务小费？

本题为宽泛性问题，无标准答案，请自行作答

Hotel Reservation

1【单选题】How much do you _____ per night? B

A、cost

B、charge

2【单选题】60 dollars per night per room, plus 15%____.B

A、service cost

B、service charge

C、service commision

D、service payment

3【单选题】I would like to reserve a family ____.A

A、room

B、apartment

C、suit

D、suite

4【多选题】What items should be covered while booking a room? ABCD

A、arriving date and time

B、types of room

C、number of the rooms

D、personal information

5【多选题】Do you have a _______twin room ?BC

A、empty

B、vacant

C、spare

D、available

Check into the hotel

1【判断题】The identification is unnecessar